Are you wondering which Shopify loyalty apps work to keep customers loyal? Dive into our curated list of the best Shopify loyalty apps for 2024, where we strip back the hype to showcase only the apps that truly make a difference in customer retention and revenue growth.
Whether you’re just starting with a new Shopify store or looking for ways to enhance your existing one, a good loyalty and rewards program can be the key to your continued growth.
With the proper apps in your ecommerce arsenal, you can reward customers for repeat purchases and other activities like referrals and engagement.
Key Takeaways
- Shopify loyalty apps are crucial for retaining customers and boosting sales by incentivizing repeat purchases and fostering customer loyalty. This fills the gap left by Shopify’s lack of a built-in loyalty feature.
- Key features of effective Shopify loyalty apps include customizable rewards and referral programs, automated campaigns, VIP tiers, and comprehensive analytics to enhance the customer experience and encourage loyalty.
- Selecting the right Shopify loyalty app requires consideration of desired features, budget, pricing plans, and the specific needs of a store’s target audience to ensure alignment with business objectives and customer preferences.
Why Shopify Loyalty Apps Matter
Retaining customers is often more cost-effective for online businesses than acquiring new ones. By offering rewards and incentives, Shopify loyalty apps contribute significantly to:
- Establishing a loyal customer base
- Boosting customer retention
- Increasing sales
- Improving customer satisfaction.
Furthermore, Shopify lacks a built-in loyalty program, necessitating the need for third-party loyalty apps. These apps enable store owners to provide reward programs, bridging the gap and offering an enriching customer experience.
By nurturing brand loyalty, these apps help establish a devoted customer base, leading to enhanced revenue and profitability for the business.
Boosting Customer Retention
In e-commerce, the key to customer retention lies in crafting unforgettable shopping experiences that entice customers to return. Loyalty apps contribute significantly to retaining customers by offering rewards and personalized experiences.
By rewarding customers for their ongoing support and engagement, these apps improve lifetime value and prove more cost-effective than customer acquisition.
Key loyalty app features that aid customer retention include:
- Rewards for repeat purchases
- Discounts
- Automated birthday or unique occasion campaigns
- Customizable referral programs
For example, LoyaltyLion caters to both experienced Shopify sellers and those new to the platform to enhance retention and engagement by rewarding customers for their loyalty and support.
Increasing Sales and Revenue in the Loyalty program
Loyalty apps hold the potential to boost sales and revenue significantly. These apps stimulate repeat customer purchases by offering attractive incentives like discounts or free shipping.
For instance, Stamped.io enables sellers to create automated campaigns for special occasions, boosting repeat sales.
Additionally, referral programs in loyalty apps can attract new customers by utilizing word-of-mouth promotion. These apps foster a self-perpetuating cycle of customer acquisition and retention by incentivizing customers to refer friends and family, who are rewarded for successful referrals.
All these strategies can result in a sales boost ranging from 6-30%, depending on the program’s design and the incentives offered.
Enhancing Customer Experience
Customer experience plays a vital role in retaining customers, and loyalty apps significantly enhance its enhancement. Apps like AiTrillion and Stamped.io achieve personalized rewards and exclusive offers by implementing VIP programs, referral incentives, and exclusive memberships.
These programs incentivize shopping activities like purchases with discounts or free shipping for loyal customers.
Moreover, loyalty apps offer the following benefits:
- Cultivate a sense of community by offering customers exclusive memberships and incentives for referrals
- Automation enhances the customer experience by enabling sellers to establish automated campaigns for consistently rewarding customers.
- Improve overall customer relationships and engagement.
Top 10 Shopify Loyalty Apps
With many Shopify loyalty apps at your disposal, identifying the one that aligns with your business needs can pose a challenge. To assist you in exploring the vast array of options, we’ve curated a list of the top ten Shopify loyalty apps. These apps have been selected based on their unique features, benefits, and pricing plans to cater to various merchant requirements.
From Growave’s all-in-one loyalty solution to Yotpo’s data-driven approach, these apps offer many features and benefits tailored to various merchant requirements.
Whether you need an app that focuses on multilingual rewards and referrals like BON Loyalty or an advanced loyalty and referral system like Rivo, you will find a perfect fit that aligns with your needs and business objectives.
Growave: All-in-One Loyalty Solution
Growave offers a variety of customer loyalty features that entice buyers and lead them to take high-value actions. Growave distinguishes itself as a comprehensive loyalty solution explicitly designed for Shopify.
It is intended to assist Shopify merchants in expanding their online business and enhancing customer interaction. Growave offers a diverse range of customer loyalty features, including:
- Rewards
- Referrals
- Gift cards
- Reviews
These features incentivize purchasers and encourage them to engage in high-value activities.
The app provides many advantages, including real-time analytics, multi-language support, and 24/7 customer assistance, which can effectively enhance sales.
The pricing for Growave varies, starting from $9 per month for up to 75 orders per month and going up to $299 for up to 3,500 orders per month.
This caters to various business sizes and budget requirements while effectively rewarding customers for their loyalty and engagement.
Smile.io: Customizable Loyalty & Referral Programs
Smile.io, another standout Shopify loyalty app, offers customizable programs for loyalty and referrals. Its loyalty programs offer customization through features such as:
- Fully editable panels
- Special VIP reward tiers
- The capability to bolster customer loyalty with on-site reminders
- A range of customizable loyalty features
The app is user-friendly, offering a variety of pricing plans for Shopify sellers, including a Starter plan priced at $49 per month, a Growth plan at $199 per month, and a Pro plan at $599 per month, catering to a range of business sizes and budget requirements.
Additionally, installing Smile.io on a Shopify store does not necessitate coding expertise, making it easy for merchants to implement a loyalty program that rewards customers for their loyalty and support.
Loloyal: Engaging Rewards and Referrals
As its name implies, Loloyal is a Shopify loyalty app crafted to cultivate customer loyalty through engaging rewards and referral programs. The program offers a variety of rewards, including:
- Free shipping
- Discounts
- Gift cards
- Complimentary products
Members can enjoy these benefits when they participate in the program. These rewards are determined by the VIP tiers, memberships, and referrals coordinated within the app.
Regarding pricing, Loloyal provides a free plan appropriate for up to 50 monthly orders, catering to small businesses or those in the initial stages. Additionally, a paid plan starts at $29/month and is designed for larger companies or those needing more advanced features.
This plan includes unlimited orders, advanced analytics, enhanced branding options, and additional integration capabilities.
Rivo: Advanced Loyalty & Referral System
Also known as Rivo Loyalty, Rivo is a Shopify loyalty app that allows businesses to set up a sophisticated loyalty program system directly within their Shopify account using a single app.
The app permits the creation of personalized loyalty programs, such as point-based and VIP-tier loyalty programs, along with extensive referral programs offering customers over 30 pre-built actions for earning points.
The app provides its advanced loyalty and referral system through premium plans starting at $49 per month.
It offers access to customizable reward programs that effectively reward customers for loyalty and engagement.
BON Loyalty: Multilingual Rewards & Referrals
BON Loyalty Rewards Referrals is a versatile Shopify loyalty app that offers a wide range of features, including:
- Automated widgets and emails in over 250 languages
- Reward points for purchases and referrals
- VIP tiers
- Rewards for social media shares
It is a comprehensive loyalty program solution, catering to diverse customer engagements through tailored loyalty points and referral schemes.
The pricing options for BON Loyalty Rewards Referrals include:
- Free plan for up to 250 monthly orders
- The basic plan is priced at $25 per month for up to 500 monthly orders
- Premium plans range from $99 to $349 monthly, catering to larger businesses with more extensive requirements.
Joy: Automated Loyalty & Rewards Program
Joy, a well-rounded loyalty and rewards application, is designed to:
- Fortify customer relationships
- Propel sales
- Streamline points-earning systems
- Provide adaptable earning and spending options to enhance the overall customer experience.
The app offers user-friendly features and is beneficial for merchants across various industries. It includes a free version for up to 250 monthly orders, integrations with other systems, and the ability to customize the program for different target audiences.
AiTrillion: Feature-Packed Loyalty App
AiTrillion is a loyalty app with features designed specifically for Shopify store owners. It offers a range of features aimed at boosting customer engagement and retention, including:
- Loyalty rewards
- Email/SMS marketing
- Product reviews
- Referral programs
- Affiliates
- Email Automation
- Smart Popups
- Announcement Bar
- Web Push
The app provides a range of critical features to help you grow your business and keep your customers returning.
The AiTrillion loyalty app is available at a starting price of $37.50 per month, offering Shopify merchants access to its comprehensive suite of features.
It is particularly well-suited for individuals seeking an extensive platform to enhance sales, engage customers, and improve customer retention.
Yotpo Loyalty & Rewards: Data-Driven Approach
Yotpo Loyalty & Rewards differentiates itself with its data-centric approach. The app provides a range of features, including unique loyalty actions, referral programs, points, and VIP tiers.
The Silver plan for Yotpo Loyalty & Rewards is $29 monthly, accommodating up to 400 monthly orders. The Gold plan is currently priced at $249 per month. This plan is designed for businesses with a monthly order range of 400 to 1,000.
Rise.ai: Gift Cards & Store Credits
Rise.ai, a platform designed specifically for Shopify stores, offers capabilities for store credits, gift cards, and loyalty programs to boost conversion rates. Its notable features encompass automated store credits, personalized gift cards, and advanced options.
The pricing for Rise.ai’s services varies, starting at $19 per month and reaching up to $599 monthly. This range accommodates various service needs, from essential integration to unlimited advanced gift card options.
Stamped.io: Tiered Loyalty Programs
Stamped.io, another remarkable Shopify loyalty app, enables the creation of tiered loyalty programs. The app provides the following features:
- Tiered loyalty programs
- Motivation of customers with a range of rewards for shopping activities, such as discounts or free shipping
- Establishment of automated campaigns for consistent customer engagement
Stamped.io offers a free plan and three premium pricing options: Premium for $49/month, Business for $149/month, and Professional for $399/month, providing access to loyalty features.
Pros and Cons of the Best Shopify Loyalty Apps
| Platform | Pros | Cons |
| Growave | -It is an all-in-one marketing platform for loyalty programs, rewards, reviews, and wishlists to consolidate all your related apps into one place. -The social login feature simplifies account registration and increases signups. -Growave helps to boost customer engagement by providing interactive features like user reviews, rewards and loyalty points, and more. -Growave has powerful marketing automation tools that help convert visitors into customers. -With Growave’s features, such as discounts, coupons, wishlist reminders, and more, you can create personalized shopping experiences and increase your revenue. -Built-in analytics allow you to track key metrics like abandoned cart rate, average order value, conversion rates, and more to make smarter decisions about your store. |
-It can be an added expense for smaller stores without a lot of cash on hand -Live chat support and phone support are not available for the lower-priced plans -It may require some technical know-how to set up properly -If you cancel your annual plan, Growave keeps 20% of the amount from the remaining months |
| Smile.io | -Deep loyalty program features for Shopify -Highly customizable app and reward emails -Easy-to-use for both consumers and business owners -Integrates with all major Shopify apps -Free plan available |
-Limited functionality on free plan -It is more expensive than other Shopify loyalty apps -It can be buggy (some features don’t work 100% of the time) |
| Loloyal | -Great customer service -Very responsive to fix issues promptly. -Easy to set up the app easily |
-Manually have to keep track of both accounts’ points totals and manually adjust their balance after merging them. -The balance will not be adjusted to reflect this change in order of total value |
| Rivo | -The app helps you to unload stock in the form of loyalty incentives; -Rivo offers 24/7 customer support service and is specifically designed for Shopify; -Fast and simple set-up process under 3 minutes; -Significant increase in ROI using the app; -The app has high-quality features with the cheapest rates; -The Rivo increases referrals and affiliate marketing. |
-The Rivo app lacks a gift card feature which makes the process lengthy for customers; -The reward points need to be removed manually in case of refund transactions. |
| BON Loyalty | -The application offers a free version for stores with up to 250 monthly orders. -BON Loyalty is available in over 250 languages. -You can set expiration dates for points and rewards. |
-Personalizing the BON Loyalty program can be challenging -The application offers only six types of rewards. -Brands with more than 250 monthly orders do not have access to a free trial. |
| Joy | -Simple in set-up, automated loyalty programs -Customer management dashboard -Integrations with review apps -24/7 support team |
-Personalizing the BON Loyalty program can be challenging -The application offers only six types of rewards. -Brands with more than 250 monthly orders cannot access a free trial. |
| AiTrillion | -All-in-one marketing automation app -Free plan for stores with less than 250 customers -Customizable templates for emails and pop-ups -Possibility to use segmentation data and create personalized offers -Integration with other popular apps |
-Some merchants are complaining about the performance issues (i.e., the app slowing down the storefront) -Some merchants are not satisfied with customization capabilities |
| Yotpo | -Deep loyalty program features for Shopify -Highly customizable app and reward emails -Easy to use for both consumers and business owners -Integrates with all major Shopify apps -Free plan available |
-The pricing breakdown is slightly confusing and not as transparent as it could be -It can be costly, especially the Gold plan -The reporting tools offered by Yotpo are not as robust compared to other Shopify loyalty programs -Setting up a loyalty program with Yotpo could take some time if you don’t have technical knowledge or require help from a developer |
| Rise.ai | -Free migration service to migrate gift cards, store credits, and loyalty points to Rise.ai -Intuitive flow builder allows for maximum customization and personalization -It is a cloud-based platform that makes it easy for customers to find and purchase products -The user-friendly interface makes it simple for anyone to get started, regardless of technical background or experience level makes it easy to scale up as needed without having to worry about additional costs or limitations -With the ability to customize product pages, logos, fonts, and more, you can make sure your online store reflects your brand’s identity and values |
-Rise.ai is only available in the countries they provide access to, so you may have to double-check that you can use this service. -Monthly fees can add up quickly, depending on your store’s size and needs -While Rise.ai is great for small shops looking to get a basic loyalty program up and running quickly, the more advanced features such as data analytics and reporting capabilities require a greater depth of ecommerce knowledge |
| Stamped.io | -Integrates seamlessly with your Shopify store, making it easy to set up and get started -The program automatically processes customer loyalty points, so you don’t have to track them manually. -Customers can earn points for various actions, including creating an account, placing an order, leaving reviews, and more. -You can offer rewards in the form of discounts or free products, giving customers the flexibility they desire -You are empowered to create custom campaigns tailored to your unique store needs and goals. -With Yotpo you can encourage customers to keep coming back by rewarding long-term commitment with special offers. |
-Pricing is a bit high. -It needs sufficient data to use the analytics and show improvements properly. |
Factors to Consider When Choosing a Shopify Loyalty App
Choosing the Shopify loyalty app best suited for your business can be complicated. Your choice shouldn’t be solely based on the app with the most features or the lowest price. The perfect loyalty app should align with your business goals and meet the needs of your unique customer base.
To choose wisely, consider desired features, budget, and target audience.
Desired Features
When choosing a Shopify loyalty app, it’s essential to consider the features that align with your business requirements. Whether you’re looking for a point-based rewards system, tiered programs, or referral incentives, the desired features should guide your decision.
Some examples of loyalty programs include:
- Point-based rewards system: Customers are awarded points for specific behaviors or actions they take with the brand.
- Tiered loyalty programs: Customers receive escalating rewards as they progress through various loyalty tiers.
- Referral incentives: Customers receive rewards for successful referrals, such as a percentage or fixed amount discount.
Loyalty programs not only incentivize customers but also encourage customers to make repeat transactions.
Budget and Pricing Plans
Budget and pricing plans are vital considerations in the decision-making process. The cost-effectiveness and value proposition of the chosen Shopify loyalty app can significantly influence your return on investment.
Apps like Growave offer plans starting from $9 per month for up to 75 orders per month and up to $299 per month for up to 3,500 orders per month, catering to a range of business sizes and budget requirements.
Target Audience
Recognizing your target audience is paramount when choosing a Shopify loyalty app. A well-defined target audience ensures that the app is tailored to meet the specific preferences and needs of the customers, ultimately improving customer retention and satisfaction.
Understanding your target audience can guide you in choosing a loyalty program that best suits their preferences, whether point-based, tiered, or referral incentives.
Implementing Your Chosen Shopify Loyalty App
After selecting your Shopify loyalty app, the subsequent step is its implementation. Establishing a loyalty program on Shopify involves the following steps:
- Navigate to the Shopify App Store
- Find the desired loyalty app
- Add it to your store
- Proceed to configure your loyalty program following the app’s instructions.
Customizing rewards for your loyalty program is also crucial. This can be achieved by utilizing the configuration settings offered by the app, aligning rewards with business objectives, and catering to the intended customer demographic.
Lastly, promoting the loyalty program effectively involves utilizing various marketing channels, including email, social media, and paid advertising.
Measuring the Success of Your Shopify Loyalty Program
After launching your loyalty program, it becomes essential to evaluate its success. Key metrics to consider include:
- Customer retention rate
- Repeat purchase rate
- Average order value
- Customer satisfaction
These metrics can help determine the effectiveness of your loyalty program.
A robust customer retention rate suggests that the loyalty program successfully motivates customers to stay engaged with the business. Measuring the average order value provides information about the average amount customers spend per transaction.
A higher average order value suggests customers pay more per transaction, indicating the loyalty program’s success.
Finally, the customer lifetime value, which quantifies the revenue generated by the program and its impact on customer retention, is vital for evaluating the effectiveness of a Shopify loyalty program.
Wrapping Up and My Experience With the Best Shopify Loyalty Apps
In summary, Shopify loyalty apps are a powerful tool for e-commerce businesses. They offer many benefits, from boosting customer retention and sales to enhancing customer experience. By offering rewards and incentives, these apps encourage customers to remain loyal to the brand. There are various factors to consider when selecting the right app for your business, including desired features, budget, and target audience.
Once chosen, the app can be effectively implemented, and its success can be measured using key performance indicators. With the exemplary loyalty app, you can take your business to new heights, driving customer loyalty and boosting profitability.
Frequently Asked Questions
